Shipping Policy

CourierBazar provides shipping, courier, logistics, pickup, tracking, and delivery services for eligible locations and shipments. This Shipping Policy explains how shipment bookings, pickups, transit, tracking, delivery, and related services are handled.

1 Service Coverage

CourierBazar provides shipping services to eligible serviceable locations.

Service availability may depend on:

  • Pickup PIN code
  • Delivery PIN code
  • Shipment type
  • Package size and weight
  • Service capacity
  • Applicable operational restrictions

Some remote or restricted locations may have limited service availability or longer delivery timelines.

2 Shipment Booking

To book a shipment, customers may be required to provide:

  • Sender name and contact details
  • Pickup address
  • Recipient name and contact details
  • Delivery address
  • Package description
  • Shipment weight and dimensions
  • Declared value, where applicable
  • Required shipping documents

Customers must ensure that all information is accurate and complete.

3 Pickup

Pickup availability depends on the selected service, location, booking time, and operational capacity.

Pickup dates and times are estimates and may be changed due to operational requirements, weather conditions, holidays, or other circumstances.

The shipment must be ready and properly packed at the scheduled pickup location.

4 Shipment Processing

After pickup, the shipment may undergo:

  • Booking verification
  • Weight and dimension verification
  • Security or compliance checks
  • Sorting and routing
  • Transfer through logistics facilities
  • Dispatch to the destination network

Actual or volumetric weight may be used to determine the final shipping charge, where applicable.

5 Estimated Delivery Time

Delivery timelines depend on the origin, destination, selected service, shipment type, and operational conditions.

Estimated delivery dates are not guaranteed and may be affected by:

  • Weather conditions
  • Traffic or transportation disruptions
  • Public holidays
  • Remote-area delivery
  • Incorrect or incomplete addresses
  • Recipient unavailability
  • Security checks
  • Government restrictions
  • Unforeseen operational events

6 Shipment Tracking

Where tracking is available, customers can use the shipment tracking number or AWB number to view shipment status.

Tracking information may be updated at different stages of the shipping process. Status updates are provided for informational purposes and may not always reflect real-time movement.

7 Delivery Attempts

If the recipient is unavailable or delivery cannot be completed, the delivery partner may make additional delivery attempts where operationally possible.

The number of delivery attempts may vary based on the service, location, and delivery-partner policy.

8 Failed Delivery and Return-to-Origin

A shipment may be returned to the sender when delivery cannot be completed due to:

  • Incorrect or incomplete address
  • Recipient refusal
  • Recipient unavailability
  • Unreachable recipient
  • Serviceability restrictions
  • Missing required information
  • Non-compliant or restricted shipment contents

Applicable return-to-origin charges may be charged to the sender.

9 Shipping Charges

Shipping charges may be calculated based on:

  • Origin and destination
  • Actual weight
  • Volumetric weight
  • Package dimensions
  • Service type
  • Delivery speed
  • Applicable taxes
  • Additional handling or special-service requirements

Any additional charges resulting from corrected weight, dimensions, address changes, special handling, or other verified shipment requirements may be applied.

10 Packaging Requirements

Customers must ensure that shipments are:

  • Securely packed
  • Properly sealed
  • Correctly labeled
  • Suitable for transportation
  • Protected against normal handling and transit conditions

Fragile or sensitive items must be packed with appropriate protective material.

CourierBazar may refuse a shipment that is improperly packed, unsafe, leaking, damaged, or otherwise unsuitable for transportation.

11 Restricted and Prohibited Shipments

Customers must not send illegal, dangerous, hazardous, prohibited, or restricted items.

CourierBazar may reject, hold, return, or report any shipment that does not comply with applicable laws or service requirements.

12 Delivery Address Changes

Requests to change the delivery address may be accepted only when operationally possible.

Address changes may result in:

  • Delivery delays
  • Additional shipping charges
  • Changes to service availability
  • Cancellation or return-to-origin in some cases

13 Shipment Delays

CourierBazar will make reasonable efforts to deliver shipments within the estimated timeline. However, delays may occur due to circumstances beyond reasonable control.

CourierBazar is not responsible for indirect or consequential losses arising from delivery delays, except where required by applicable law.

14 Contact Us

For shipment booking, pickup, tracking, delivery, or shipping-related assistance, contact:

CourierBazar

Email Support
hello@courierbazar.in
Registered Address
4891/92, Phoota Road, Baratooti, North Delhi, Delhi - 110006